METAMORPHOSIS ART & DESIGN STUDIO POLICIES

CLASSES

Class Minimums:  All classes are subject to student minimums.  If a class does not meet its minimum 24 hours before the class begins, the class will be canceled.  If you have registered for a class that has been canceled we will notify you the day before the class.

 Registration:  Because we have student minimums for our classes, a registration form must be completed and payment must be secured before attending a class.  Registration can be done over the phone, mailed in, or submitted in person at the studio.  We must have a signed registration form on hand before a student may begin the class.

 Cancellations/Refunds:  If a class you are registered for is canceled, we will notify you the day before.  At that time you will be offered a full refund for the class or the opportunity to receive a studio credit to be used towards a future class.   

 Withdrawals & Refunds:  Full refunds are given for classes withdrawn from 10 or more calendar days before the first class, less a 10% administrative fee.  The fee will be rounded up to the nearest dollar.  No tuition funds can be given thereafter.

Weather Cancellations:  Call our studio, 978-470- 4900, for weather related cancellations.  If the Andover Public Schools are closed, all day classes will be canceled.  Call the studio for information regarding evening classes.  Class cancellations will be made up at the end of the term, if possible. 

SUMMER ART SERIES

Class Minimums:  All classes are subject to student minimums.  If a class does not meet its minimum 24 hours before the class begins, the class will be canceled.  If you have registered for a class that has been canceled we will notify you the day before the class.

 Registration:  Because we have student minimums for our classes, a registration form must be completed and payment must be secured before attending a class.  Registration can be done over the phone, mailed in, or submitted in person at the studio.  We must have a signed registration form on hand before a student may begin the class.

 Cancellations/Refunds:  If a class you are registered for is canceled, we will notify you the day before.  At that time you will be offered a full refund for the class or the opportunity to receive a studio credit to be used towards a future class.   

 Withdrawals & Refunds:  If withdrawal is received 8-14 days prior to the start of your session your payment will be refunded less a $50 processing fee. Withdrawals received within 7 days of your session are not eligible for a refund.  All other withdrawals will receive a full refund minus the $20 registration fee.

KIDS’ BIRTHDAY PARTIES (see our party page for ideas) 

Preschoolers:  Our parties are designed for children ages 6 and older.  Younger guests must be supervised by an adult.

Party Duration:  Parties are 1.5 hours long.  This includes approximately 1 hour for the activity and 20-30 minutes for cake and presents.  Parents lead the cake/gift opening part of the party.

Guest Minimum:  There is an 8 guest minimum, and we ask for a confirmed number 48 hours in advance of the party.  If you do not meet the 8 guest minimum, you will still be charged for 8 guests.

Deposit:  A $25 non-refundable booking fee is required to hold your reservation. This is an additional fee and is not applied to the balance of the party.  The balance is due the day of the party.  Full refunds, less the $25 booking fee, will be given for party cancellations received 10 or more days prior to the party.

Party Times:  Designated party times are Saturdays 10:30AM-12PM, 1:00-2:30PM, and 3:30-5:00PM except during the Summer when parties are offered in the early afternoon/evening on weekdays only.

 Gift Certificates:  Gift Certificates are available but are not returnable or redeemable for any cash value.